The continuity of care to you and your loved ones is something we take very seriously.

Our Care Pros have to adhere to a strict code of conduct and will be penalised for cancelling or being absent for a scheduled visit.

In the unforeseen event of a visit cancellation, our Care Advisor will be in touch with you as soon as possible. We will also endeavour to arrange for another suitable Care Pro to resume care.

Did this answer your question?