For Families and Care Recipients

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34 articles in this collection
Written by Homage

Service Information

What is Respite/Non-Medical Home Care? Homage avatar Written by Homage
Updated over a week ago
What is Nursing Care? Homage avatar Written by Homage
Updated over a week ago
What is Home Therapy Care? Homage avatar Written by Homage
Updated over a week ago
What is the minimum duration of a Homage Care Visit? Homage avatar Written by Homage
Updated over a week ago
Does Homage provide live-in or 24-hour home care services? Homage avatar Written by Homage
Updated over a week ago
Are care visits by Homage covered by insurance? Homage avatar Written by Homage
Updated over a week ago
What is Homage's Terms of Service? Homage avatar Written by Homage
Updated over a week ago

Requesting Care

I need care urgently. What should I do? Homage avatar Written by Homage
Updated over a week ago
How do I book a Care Visit? Homage avatar Written by Homage
Updated over a week ago
What happens after I have made a request for care? Homage avatar Written by Homage
Updated over a week ago
How soon will a Care Pro be matched to my visit request? Homage avatar Written by Homage
Updated over a week ago
Can we have the same Care Professional for subsequent visits? Homage avatar Written by Homage
Updated over a week ago
I made a request more than 24 hours ago but no one has contacted me. What can I do? Homage avatar Written by Homage
Updated over a week ago
Why can’t I skip the in-person Care Assessment and request a visit directly? Homage avatar Written by Homage
Updated over a week ago

Using the Homage App

Why is the Homage app asking me for permissions? Homage avatar Written by Homage
Updated over a week ago
Why do I have to fill up my Care Profile before requesting care? Homage avatar Written by Homage
Updated over a week ago
I filled up my Care Profile but do not see an option to request for care. Why? Homage avatar Written by Homage
Updated over a week ago

Homage Care Professionals

Who are the Homage Care Professionals (Care Pros)? Homage avatar Written by Homage
Updated over a week ago
What do Homage Care Pros do? Homage avatar Written by Homage
Updated over a week ago
What languages do Homage Care Pros speak? Homage avatar Written by Homage
Updated over a week ago
Are Homage Care Pros local Singaporeans or foreigners? Homage avatar Written by Homage
Updated over a week ago

Post Care Visit

Why is a Care Summary provided after each care visit? Homage avatar Written by Homage
Updated over a week ago

Discounts & Packages

Are packages/discounts available for Homage's services? Homage avatar Written by Homage
Updated over a week ago

Fees & Payments

What are the available payment modes? Homage avatar Written by Homage
Updated over a week ago
When do I need to make payment? Homage avatar Written by Homage
Updated over a week ago

Changes & Cancellations

How do I cancel my booking? Homage avatar Written by Homage
Updated over a week ago
I would like to make a change to a scheduled visit. How should I proceed? Homage avatar Written by Homage
Updated over a week ago
What if I need to extend the scheduled visit? Homage avatar Written by Homage
Updated over a week ago
What happens if I will like to shorten the scheduled Care Visit? Homage avatar Written by Homage
Updated over a week ago
What happens if my Care Pro cancels at the last minute? Homage avatar Written by Homage
Updated over a week ago
What will be the change/cancellation charges for my care visits? Homage avatar Written by Homage
Updated over a week ago
When and how will change/cancellation fees be charged? Homage avatar Written by Homage
Updated over a week ago
Do cancellation fees apply if I cancel with sufficient notice? Homage avatar Written by Homage
Updated over a week ago
Can change/cancellation fees be waived? Homage avatar Written by Homage
Updated over a week ago

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