Go to Homage Sdn Bhd
All Collections
For Families and Care Recipients
For Families and Care Recipients
34 articles in this collection
Written by
Homage Malaysia
For Families and Care Recipients / Service Information
Does Homage provide live-in or 24-hour home care services?
Written by
Homage Malaysia
Updated over a week ago
What are the regions that Homage covers in Malaysia?
Written by
Homage Malaysia
Updated over a week ago
What is Homage's Terms of Service?
Written by
Homage Malaysia
Updated over a week ago
What is Nursing Care?
Written by
Homage Malaysia
Updated over a week ago
Are care visits by Homage covered by insurance?
Written by
Homage Malaysia
Updated over a week ago
What is Respite/Non-Medical Home Care?
Written by
Homage Malaysia
Updated over a week ago
What is the minimum duration of a Homage Care Visit?
Written by
Homage Malaysia
Updated over a week ago
For Families and Care Recipients / Requesting Care
Why can’t I skip the in-person Care Assessment and request a visit directly?
Written by
Homage Malaysia
Updated over a week ago
I made a request more than 24 hours ago but no one has contacted me. What can I do?
Written by
Homage Malaysia
Updated over a week ago
Can we have the same Care Professional for subsequent visits?
Written by
Homage Malaysia
Updated over a week ago
How soon will a Care Pro be matched to my visit request?
Written by
Homage Malaysia
Updated over a week ago
How do I book a Care Visit?
Written by
Homage Malaysia
Updated over a week ago
What happens after I have made a request for care?
Written by
Homage Malaysia
Updated over a week ago
I need care urgently. What should I do?
Written by
Homage Malaysia
Updated over a week ago
For Families and Care Recipients / Using the Homage App
I filled up my Care Profile but do not see an option to request for care. Why?
Written by
Homage Malaysia
Updated over a week ago
Why do I have to fill up my Care Profile before requesting care?
Written by
Homage Malaysia
Updated over a week ago
Why is the Homage app asking me for permissions?
Written by
Homage Malaysia
Updated over a week ago
For Families and Care Recipients / Homage Care Professionals
Who are the Homage Care Professionals (Care Pros)?
Written by
Homage Malaysia
Updated over a week ago
What do Homage Care Pros do?
Written by
Homage Malaysia
Updated over a week ago
Are Homage Care Pros local Malaysians or foreigners?
Written by
Homage Malaysia
Updated over a week ago
What languages do Homage Care Pros speak?
Written by
Homage Malaysia
Updated over a week ago
For Families and Care Recipients / Post Care Visit
Why is a Care Summary provided after each care visit?
Written by
Homage Malaysia
Updated over a week ago
For Families and Care Recipients / Discounts & Packages
Are packages/discounts available for Homage's services?
Written by
Homage Malaysia
Updated over a week ago
For Families and Care Recipients / Fees & Payments
When do I need to make payment?
Written by
Homage Malaysia
Updated over a week ago
What are the available payment modes?
Written by
Homage Malaysia
Updated over a week ago
For Families and Care Recipients / Changes & Cancellations
Can change/cancellation fees be waived?
Written by
Homage Malaysia
Updated over a week ago
Do cancellation fees apply if I cancel with sufficient notice?
Written by
Homage Malaysia
Updated over a week ago
When and how will change/cancellation fees be charged?
Written by
Homage Malaysia
Updated over a week ago
What will be the change/cancellation charges for my care visits?
Written by
Homage Malaysia
Updated over a week ago
What happens if my Care Pro cancels at the last minute?
Written by
Homage Malaysia
Updated over a week ago
What happens if I will like to shorten the scheduled Care Visit?
Written by
Homage Malaysia
Updated over a week ago
What if I need to extend the scheduled visit?
Written by
Homage Malaysia
Updated over a week ago
I would like to make a change to a scheduled visit. How should I proceed?
Written by
Homage Malaysia
Updated over a week ago
How do I cancel my booking?
Written by
Homage Malaysia
Updated over a week ago