What happens if my Care Pro cancels at the last minute?
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Written by Homage Malaysia
Updated over a week ago

The continuity of care to you and your loved ones is something we take very seriously.

Our Care Pros have to adhere to a strict code of conduct and will be penalised for cancelling or being absent for a scheduled visit.

In the unforeseen event of a visit cancellation, our Care Advisor will be in touch with you as soon as possible. We will also endeavour to arrange for another suitable Care Pro to resume care.

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