We take our promise to get in touch with you in 24 hours very seriously and are sorry to hear about this lapse in response.

Please send along your contact number and name to [email protected] and our Care Advisors will be in touch with you as soon as they can.

For urgent care requests, you can speak to our Care Advisors through our hotline at 6100 0055 from 9am - 9pm on Mondays to Fridays and 9am - 6pm on Saturdays, Sundays and Public Holidays.