For Families and Care Recipients
34 articles in this collection
Written by Homage
Service Information
What is Respite/Non-Medical Home Care? Homage avatar Written by Homage
Updated over a week ago What is Nursing Care? Homage avatar Written by Homage
Updated over a week ago What is Home Therapy Care? Homage avatar Written by Homage
Updated over a week ago What is the minimum duration of a Homage Care Visit? Homage avatar Written by Homage
Updated over a week ago Does Homage provide live-in or 24-hour home care services? Homage avatar Written by Homage
Updated over a week ago Are care visits by Homage covered by insurance? Homage avatar Written by Homage
Updated over a week ago What is Homage's Terms of Service? Homage avatar Written by Homage
Updated over a week ago
Requesting Care
I need care urgently. What should I do? Homage avatar Written by Homage
Updated over a week ago How do I book a Care Visit? Homage avatar Written by Homage
Updated over a week ago What happens after I have made a request for care? Homage avatar Written by Homage
Updated over a week ago How soon will a Care Pro be matched to my visit request? Homage avatar Written by Homage
Updated over a week ago Can we have the same Care Professional for subsequent visits? Homage avatar Written by Homage
Updated over a week ago I made a request more than 24 hours ago but no one has contacted me. What can I do? Homage avatar Written by Homage
Updated over a week ago Why can’t I skip the in-person Care Assessment and request a visit directly? Homage avatar Written by Homage
Updated over a week ago
Using the Homage App
Why is the Homage app asking me for permissions? Homage avatar Written by Homage
Updated over a week ago Why do I have to fill up my Care Profile before requesting care? Homage avatar Written by Homage
Updated over a week ago I filled up my Care Profile but do not see an option to request for care. Why? Homage avatar Written by Homage
Updated over a week ago
Homage Care Professionals
Who are the Homage Care Professionals (Care Pros)? Homage avatar Written by Homage
Updated over a week ago What do Homage Care Pros do? Homage avatar Written by Homage
Updated over a week ago What languages do Homage Care Pros speak? Homage avatar Written by Homage
Updated over a week ago Are Homage Care Pros local Singaporeans or foreigners? Homage avatar Written by Homage
Updated over a week ago
Post Care Visit
Discounts & Packages
Fees & Payments
What are the available payment modes? Homage avatar Written by Homage
Updated over a week ago When do I need to make payment? Homage avatar Written by Homage
Updated over a week ago
Changes & Cancellations
How do I cancel my booking? Homage avatar Written by Homage
Updated over a week ago I would like to make a change to a scheduled visit. How should I proceed? Homage avatar Written by Homage
Updated over a week ago What if I need to extend the scheduled visit? Homage avatar Written by Homage
Updated over a week ago What happens if I will like to shorten the scheduled Care Visit? Homage avatar Written by Homage
Updated over a week ago What happens if my Care Pro cancels at the last minute? Homage avatar Written by Homage
Updated over a week ago What will be the change/cancellation charges for my care visits? Homage avatar Written by Homage
Updated over a week ago When and how will change/cancellation fees be charged? Homage avatar Written by Homage
Updated over a week ago Do cancellation fees apply if I cancel with sufficient notice? Homage avatar Written by Homage
Updated over a week ago Can change/cancellation fees be waived? Homage avatar Written by Homage
Updated over a week ago