
Why can’t I skip the in-person Care Assessment and request a visit directly?
I made a request more than 24 hours ago but no one has contacted me. What can I do?
Can we have the same Care Professional for subsequent visits?
How soon will a Care Pro be matched to my visit request?
How do I book a Care Visit?
What happens after I have made a request for care?
I need care urgently. What should I do?