By Homage1 author73 articles
For Families and Care Recipients
For Homage Care Professionals
What is Home Therapy Care?
What is Nursing Care?
What is Homage's Terms of Service?
Does Homage provide live-in or 24-hour home care services?
Are care visits by Homage covered by insurance?
What is the minimum duration of a Homage Care Visit?
What is Respite/Non-Medical Home Care?
Why can’t I skip the in-person Care Assessment and request a visit directly?
I made a request more than 24 hours ago but no one has contacted me. What can I do?
How soon will a Care Pro be matched to my visit request?
Can we have the same Care Professional for subsequent visits?
How do I book a Care Visit?
I need care urgently. What should I do?
What happens after I have made a request for care?
Can change/cancellation fees be waived?
Do cancellation fees apply if I cancel with sufficient notice?
When and how will change/cancellation fees be charged?
What will be the change/cancellation charges for my care visits?
What happens if my Care Pro cancels at the last minute?
What happens if I will like to shorten the scheduled Care Visit?
What if I need to extend the scheduled visit?
I would like to make a change to a scheduled visit. How should I proceed?
How do I cancel my booking?
What can be claimed?
I have to attend an immediate visit after my previous visit. Can I submit my claim later?
I have previously declared that I have items, but actually I don’t. What do I do?
I submitted my claim before clocking out. What should I do?
How to submit a claim if I miss the 24 hours deadline?
Why is my claim rejected?
Is there a limit to the number of items I can claim?
Can I submit multiple claims for the same visit within the app?
How do I submit a claim through the Homage CarePro app?
When will my claims be paid?
How is the new claims process different?
What is a claim item?
What are my sign-in details? What is my password?
How do I get (more) visits?
What happens when I apply to a visit?
I declined a visit request but have a change of mind, can I still apply for the visit?
I applied to a visit but would like to withdraw, what should I do?
I have problems setting up my profile, who can I contact?
I can’t remember my password, how do I reset it?
I can’t find the welcome email, what do I do?
Where do I find my 'Alerts'?
How will ‘Apply’ impact me?
When will ‘Apply’ take place?
What is ‘Apply’?